![]() This is for privacy and security reasons since. ![]() Like other transit smart cards such as the Oyster card. First introduced in 2002 as a pilot program by the Metropolitan Transportation Commission (MTC) as his TransLink, it was rebranded to its current form on June 16, 2010. Wed like to help Its expected for the cards in Wallet to not be included in a backup. The Clipper Card is a reloadable contactless smart card used for automated toll collection in the San Francisco Bay Area. 13 dang dollars instead of 10 for one stupid day that I won’t be back in the area for who knows how long, I haven’t been there in like six years already. If we understand your post correctly, after having your iPhone repaired and restoring it from an iCloud backup, you realized that your Clipper card in Wallet was gone, and you want to know how to get it back. It’s already way too expensive to use a card there based on mileage rather than time or per trip. This is really inaccessible to people who have lower funds or may not be able to buy a card or only need one dang trip. I’m comfortably using an iPhone SE and able to use public transport with it in Portland. My hop card in Portland does not charge me extra to buy a physical card just because I don’t have five hundred dollars to buy a new phone every couple years. And it says you cannot buy cards at stations? Going to have to track the stupid thing down in an unfamiliar airport cuz I hope they’d have one there somewhere □. I need to travel in the Bay Area for one day only and was trying to make my trip easier by setting this up early but you have to have an IPhone 8 or newer to use a digital card, have to purchase a physical card otherwise. ClipperCard has too many bugs that affects my bank account, and is very confusing to use due to bad user experience design choices. It’s just not worth going through Clipper customer service because of their long wait times (anywhere between 15 to 40 minutes) and unreliable call connection. I ended up opening a dispute through my credit card company. I called customer service three times and each time they put me on hold to “check something for me” and ended up disconnecting each time. Clearly this should not have happened as I already have a monthly pass active and I have more than $10 on my Clipper card balance. I should only be charged the $30 if my auto load is ON and my cash value falls under a certain amount. However when I turned OFF auto load, it charged me 30 dollars. ![]() After I cancelled auto load as I planned on purchasing monthly pass each month. My second problem happened last Friday (Sept 10th). Ready to get started Click the links below for step-by-step instructions. Customer service ended refunding the extra charges which apparently takes 30 days to refund. Transfers are not available with the SMART mobile app.My first problem was when I purchased the monthly pass on Sept 1st, and I was charged $81 three times. The same discount applies when you transfer from one of these public transit providers to SMART and pay with cash value. Transfer Discounts: SMART passengers who pay with Clipper receive a $1.50 discount ($0.75 for youth, seniors and passengers with disabilities) when transferring to Golden Gate Transit, Marin Transit, Petaluma Transit, Santa Rosa CityBus or Sonoma County Transit. To apply, visit .Īdd Value: Add cash value or a 31-day pass to an adult, youth, senior or RTC Clipper card at any fare machine at SMART stations, online at, or at participating transit agency ticket offices and retailers. Discount Clipper cards are not available at SMART stations.Īdults (19-64) living in the Bay Area who meet low-income limits qualify for a 50% discount on single-ride fares through the Clipper START program. Visit /discounts for information on how to apply for a discount card. Discount Clipper cards and discount fares and passes are available for youth (5-18), seniors (65 and over) and passengers with disabilities. Get a Card: You can get an adult card at any SMART fare machine, online at, or at participating transit agency ticket offices and retailers. SMART 31-day pass – good for unlimited rides on SMART for 31 consecutive days from the date of first use.Choose an amount to put on the card and tap Add Money. Tap Transit Card to add a new transit card or tap Previous Card to add a transit card that you previously added to the Wallet app. Cash value – accepted on all participating Clipper transit agencies. On your Apple Watch, open the Wallet app.You can use the following types of value on Clipper to ride SMART: SMART uses Clipper®, the Bay Area’s all-in-one transit card, for payment and does not accept cash fare.
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